Return and Exchange Policies

It is important to us at HerBijouterie that every customer is satisfied with their order, so whether your new ring doesn’t fit or you just changed your mind about a purchase you can send it back to us in exchange for a full refund. Outlined below is our returns and exchanges policy:

You can return any item for a refund/exchange within 45 days from your order receipt.
We will refund the price you paid for your item, back to your original payment method (we do not refund your shipping charge or gift wrapping charge).
All products must be returned undamaged with no signs of wear in the original packaging - if not your return will be refused and sent back to you.
You can exchange an item for another item of the same price or less. If you want to exchange your item for a cheaper item we will refund you the difference.

At HerBijoterie we are committed to ensure that your privacy is protected when browsing or purchasing from our website. Written below is an overview of our privacy policy, the full privacy policy can be located in the checkout stage of our store, content on this page should only be used as an overview.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.herbijouterie.com (the “Site”).

Privacy

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit / debit card numbers or PayPal email addresses), mailing email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, We use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.